Remote Support Disclaimer

1. Data-Byte Ltd. provides you with comprehensive support for a variety of situations, however we can only point you in the right direction towards a solution, based on the correctness of the information you give us during problem diagnosis.

2. Accepting this connection is by default authorising all officers employed by our company as well as the company in terms of the Data Protection legislation as indicated in Chapter 440 of the Laws of Malta and any subsidiary legislation thereon.

3. Data-Byte is in no circumstances liable for any 'Data Loss' and/or 'Hardware/Software Damage' caused during or after this Remote Support Session.

4. Following this Remote Support Session and depending on your service agreement with Data-Byte Ltd. you may incur support charges accordingly.

5. May we also remind you that our normal Office hours are Mon. to Fri. 08.30 till 17.00 excl. Public Holidays. Out of office hours support may incur extra charges.

6. By clicking the 'Request Remote Suport Session' button on this form it is implied that you have read and accepted the above conditions.


WARNING! Please be advised that by giving us remote access to your pc, we will be in a position to view all your currently open windows. We strongly suggest that you close any confidential windows before connecting. Data-Byte Ltd. together with the engineer supporting you will take no responsibility whatsoever of any confidential data that may be available on screen.




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