Change the ID card and birth date of an employee who has already been included in finalized payroll runs
Scenario: You would like to change the ID card number and/or birth date of an employee who has already been included in finalised pay runs.Due to FSS documentation accuracy, the system will not let you to change an ID Card number and Date of Birth of an employee if they have already been included in finalised payroll runs.
To remedy this issue you need to:
- Undo payroll runs until the run number that an employee was included for the first time in the payroll process
- Change the ID card number and Date of Birth as required
- Reprocess and refinalise all payroll runs until the current run.
To provide a practical example:
If an employee was engaged in August, you have to undo till payroll run number 8 (if you are running payroll monthly), change the employee’s ID Card number and Date of Birth, and then reprocess and refinalise.
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