Fill in the form below to request support:

In order to allow for your request to be resolved as quickly as possible, please include this information with your support request:

  • A relevant subject line
  • A detailed description of your issue
  • Full-screen screenshots showing the error or issue that you are experiencing.

Please note that support charges may apply in relation to your support request:

As per our Terms of Service, we provide a Support Desk to our clients during office hours. Support is charged on a fee per hour basis and is not included with licence fees. Should you need more information about our support charges, please do not hesitate to contact us.


Below are some frequently asked questions that have helped out our clients. Should you not find the answers you need in the section below, please check out our product documentation section or use the form in the section below to contact a Support Representative.